Legal
Refund Policy
30-day money-back guarantee for Smart Add-Ons licenses — no hassle, no risk.
- Full refund within 30 days
- WordPress 6.4+ & WooCommerce 8.0+
- Processed in 1–2 business days
30-day guarantee
Money-back guarantee
If Smart Add-Ons & Upsell Engine does not work as described on a supported setup, contact us within 30 days of purchase for a full refund.
Supported environment: WordPress 6.4+, PHP 8.1+, WooCommerce 8.0+. We may ask for your site URL and environment details to help troubleshoot before processing a refund.
What is not covered
- Requests made after 30 days from purchase
- Issues caused by incompatible third-party themes or plugins
- License abuse, redistribution, or Terms of Service violations
- Renewal charges after the initial 30-day window
How to request a refund
- Email support@dhyansoftware.com from your purchase email
- Include your order number, license key, and a brief explanation
- We reply within 1–2 business days and process approved refunds to your original payment method
Prefer the portal? License holders can also open a support ticket at app.dhyansoftware.com (opens in new tab) — sign in with the email used at checkout.