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Get in touch

Contact Dhyan Software

We reply within one business day. Messages go straight to the founder — include your site URL and what you need help with.

·

Support

support@dhyansoftware.com

License holders — include your license key and site URL.

·

Sales

sales@dhyansoftware.com

Pre-sales, demos, and partnership questions.

·

General

hello@dhyansoftware.com

Dhyan Software — India. All other inquiries.

Send us a message

Create a Contact Form 7 form titled “Contact Us” and paste the theme template from dhyan-site-theme/templates/cf7-contact-us.html.

Response times

  • Support tickets — 1–2 business days
  • Pre-sales questions — 1 business day
  • General inquiries — 2–3 business days
  • Pro plan and above — priority support queue
  • Agency and Enterprise — expedited handling via customer portal

Business hours: Monday–Friday, IST (UTC+5:30). We reply to all messages, no exceptions.

For support requests, include:

  • Your license key (format: ADDF-XXXX-XXXX-XXXX-XXXX)
  • Your site URL (domain where plugin is installed)
  • WordPress, WooCommerce, and PHP versions
  • Steps to reproduce the issue
  • Screenshots or a screen recording if possible

You can also open a ticket directly from your customer portal account (opens in new tab), or from your plugin’s Help screen in wp-admin.

Already a customer?

Use the customer portal

If you already have an active license, you can open and track support tickets, manage billing, and download updates from app.dhyansoftware.com (opens in new tab). Sign in with the email you used at checkout.

Open customer portal (opens in new tab)