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Get in touch

Contact Dhyan Software

We reply within one business day. Messages go straight to the founder — include your site URL and what you need help with.

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Support

support@dhyansoftware.com

License holders — include your license key and site URL.

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Sales

sales@dhyansoftware.com

Pre-sales, demos, and partnership questions.

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General

hello@dhyansoftware.com

Dhyan Software — India. All other inquiries.

Send us a message

    Contact Us

    We respond within 1–2 business days. License holders: include your license key and site URL for faster support.






    First response times

    • Starter licenses — first response within 48 hours
    • Pro licenses — first response within 24 hours
    • Agency and Enterprise — same-day first response
    • Pre-sales questions — 1 business day, licence not required
    • Everything else — 2–3 business days

    Business hours: Monday–Friday, IST (UTC+5:30). We reply to all messages, no exceptions.

    For support requests, include:

    • Your license key (format: ADDF-XXXX-XXXX-XXXX-XXXX)
    • Your site URL (domain where plugin is installed)
    • WordPress, WooCommerce, and PHP versions
    • Steps to reproduce the issue
    • Screenshots or a screen recording if possible

    You can also open a ticket directly from your customer portal account (opens in new tab), or from your plugin’s Help screen in wp-admin.

    Before you write

    Some answers are already published

    If your question is one of these, the page will be faster than we will. Anything else — including anything you are not sure about — is worth sending.

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    “How do I set this up?”

    Installation, license activation, and building your first add-on group are all documented step by step, with screenshots.

    Read the setup guide →

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    “Which plan do I need?”

    Plans differ by site count and feature set. The pricing table lays out exactly what each one includes, and you can upgrade later.

    Compare the plans →

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    “What if it does not work out?”

    Every license carries a 30-day money-back guarantee. The refund policy spells out what is covered and how to claim it.

    Read the refund policy →

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    “Can I extend it?”

    Hooks, filters, and the REST API are documented in full, so you can check whether what you need is already possible before asking.

    Open the developer docs →

    Already a customer?

    Use the customer portal

    If you already have an active license, you can open and track support tickets, manage billing, and download updates from app.dhyansoftware.com (opens in new tab). Sign in with the email you used at checkout.

    Open customer portal (opens in new tab)