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Help center

Dhyan Software support

Email and portal support for every Dhyan Software plugin. Check documentation first for the fastest answers — we reply to every message.

  • 1–2 business day response
  • Priority for Pro+ plans
  • Portal at app.dhyansoftware.com
  • 30-day money-back guarantee

Before you email

Start with documentation

Most install, licensing, and configuration questions are answered in our product guides. Check docs first for the fastest path to a fix.

Contact us

How can we help?

Choose the channel that fits your question — every message is handled by the founder who builds the product.

·

Licensed customers

Technical help for active Dhyan Software plugin licenses. Include your key, site URL, and environment details.

support@dhyansoftware.com

Email support →

·

Documentation

Product setup guides, licensing help, and troubleshooting — most questions are answered here.

Browse documentation

Open docs hub →

·

Pre-sales

Plan comparisons, demos, volume licensing, and partnership inquiries — we reply within one business day.

sales@dhyansoftware.com

Contact sales →

Now live

Customer portal

Manage licenses, downloads, billing, and tickets in one place at app.dhyansoftware.com (opens in new tab) — sign in with the email you used at checkout.

  • Open and track support tickets
  • View licenses and download plugin updates
  • Manage billing and payment methods

From wp-admin: open your plugin’s Help screen when a license is active.

Support policy

What to expect

What to include in your support email

  • License key from your purchase email or customer portal
  • Site URL (domain)
  • WordPress, PHP, and WooCommerce versions
  • Screenshots or steps to reproduce

You can also open a ticket from your customer portal (opens in new tab), or from your plugin’s Help screen in wp-admin.

Response time

  • Support tickets — 1–2 business days
  • Pre-sales questions — 1 business day
  • Pro plans and above — priority support queue
  • Agency and Enterprise — expedited handling via portal

Business hours: Monday–Friday, IST (UTC+5:30). We reply to all messages, no exceptions.